Changelog | OutCaller

December 18, 2025

v1.0.0

Google Drive Integration now supports improved functionality for document retrieval.
Lead Capture System introduced to streamline the process of gathering potential client information.
Echo Chat Widget added with customizable themes and styles for enhanced user experience.
Campaign Completion feature allows users to mark campaigns as completed with updated UI.
Recent Chats feature implemented for easy access to previous conversations.
Hospital Data Structure enhanced to improve call transfer capabilities and data handling.
Monthly Statistics feature now includes API integration and chart visualization for better analytics.
Inbound Lead Webhook functionality added to improve lead management.
Retry Logic implemented for leads with failed calls to enhance scheduling efficiency.
Task Due Date Handling introduced to manage callback tasks effectively.

Resolved issue with campaign progress status not updating correctly.
Fixed bugs related to call summaries not being generated as expected.
Corrected lead description logic in webhook payloads for accuracy.
Fixed display issues on the summary page to ensure patient details are shown correctly.
Addressed the issue of auto-refreshing the leads page when changes are made in sheets.
Fixed the problem with incorrect acknowledgment messages during calls.
Resolved CORS issues with default configurations to improve API accessibility.
Corrected the handling of organization types in lead creation forms for better accuracy.

September 24, 2025

Google Drive Integration for seamless data synchronization
Google Sheets Integration for real-time updates
Phone Number Management for efficient call handling
Custom Knowledge Base — add website URLs and upload files to use your own data
Concurrent Calling — increased support from 10 to 20+ simultaneous calls
Inbound Call Support — customers can now call your OutCaller number and interact with AI agents
Call Transfer — transfer calls to human agents based on department selection
Multilingual Calling — expanded to 26 languages including Arabic, French, Spanish, and Tamil
Industry Expansion — now supports 9+ industries

Improved loading performance on the leads page
Optimized backend processes to reduce latency and improve AI agent response times
Added more Public API endpoints for smoother CRM integrations

May 09, 2025