CHANGELOG

Latest updates and improvements

Stay up-to-date with new features, bug fixes, and enhancements to OutCaller.

September 24, 2025

Features

  • Google Drive Integration for seamless data synchronization
  • Google Sheets Integration for real-time updates
  • Phone Number Management for efficient call handling
  • Custom Knowledge Base — add website URLs and upload files to use your own data
  • Concurrent Calling — increased support from 10 to 20+ simultaneous calls
  • Inbound Call Support — customers can now call your OutCaller number and interact with AI agents
  • Call Transfer — transfer calls to human agents based on department selection
  • Multilingual Calling — expanded to 26 languages including Arabic, French, Spanish, and Tamil
  • Industry Expansion — now supports 9+ industries

Fixes

  • Improved loading performance on the leads page
  • Optimized backend processes to reduce latency and improve AI agent response times
  • Added more Public API endpoints for smoother CRM integrations
May 09, 2025

Features

  • WhatsApp Integration for reminders and automated responses
  • Google Calendar Integration for seamless visit scheduling
  • Interactive Onboarding Guides to enhance user experience
  • Concurrent Calling — up to 10 simultaneous calls
  • Intelligent Call Queuing to optimize agent efficiency
  • AI-Powered Call Summaries & Task Generation
  • Organization Member Invitations for easy team collaboration
  • Marketing Material Sharing via WhatsApp
  • Multilingual Calling — English, Hindi, German, and more
  • Call Recording for quality assurance and compliance
  • Call Rating System to collect user feedback
  • Industry Expansion — support added for School and Banking sectors
  • Added Documentation for all features including Public API
  • Custom Public APIs for CRM integration
  • Feedback Mechanism to capture real-time user input
  • Analytics Dashboard for actionable, real-time insights

Fixes (Since Pre-release)

  • Redesigned platform interface for smoother navigation
  • Improved task management and tracking system
  • Fixed issue with call summaries not being generated
  • Resolved UI inconsistencies across the dashboard
    Changelog | OutCaller