OutCaller Overview
Dashboard
Monitor your caller agents and conversations in real-time.
The OutCaller AI dashboard provides a centralized interface to monitor and manage your AI calling operations in real-time.
Statistics
The dashboard displays key metrics at the top:
- Total calls made and received
- Call duration statistics
- Cost per call metrics
- Success rate indicators
Timeline
A visual graph shows your call activity over time:
- View call volume trends
- Compare successful vs failed calls
- Analyze peak calling periods
- Track call patterns by day/week/month
Recent Calls
The recent calls section shows:
- Caller agent name and details
- Call duration and timestamp
- Call status (Success/Failed)
- Time since last call
- Quick actions for each call entry
Filtering & Search
Easily find specific calls with:
- Date range filters
- Agent filters
- Status filters
- Search by caller details
- Export filtered results
Performance Metrics
Monitor key performance indicators:
- Success rate percentage
- Average call duration
- Cost per successful call
- Agent efficiency scores
The dashboard is designed to give you complete visibility into your calling operations with real-time updates and actionable insights.